Job Overview
Solution Manager/Engineer is a technical role to work out product solutions to fulfill customer requirement, provide technical consultancy and proposal, train up product distribution channels as well as after-sales technical support. This role will be assigned as the technical owner of specific accounts and take accountability of all customer-facing technical solutions.
The Role:
Work closely with the commercial team to develop APAC business.
Direct contact with customer technical team to help understanding products and technologies.
Work with internal teams to fulfill project delivery successfully.
Talk to consultants to present the advantages of solution and spec in projects.
Provide technical training to customers including distributors, system integrators/installers, and end-users.
Hands-on practical product installation and provide feedback on potential problems in features and functions.
Collect and analyze products/ solution information from the market to assists competition.
Post-sales technical support including troubleshooting, installation training, etc.
The Person:
Bachelor Degrees in Engineering;
At least 8 years of working experience with 5 years in the cabling industry and 2 years+ as the team leader.
Experience as installer/consultant in data center and datacom will be a plus.
Good presentation and communication skills.
Good commands in both English and Mandarin.
Technical document composing ability in both English and Chinese.
Ability to travel for more than 30% of the time.
Job Detail
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Offerd Salary$30,000 - $50,000
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Career LevelManager
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Experience8 Years +
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INDUSTRYTelecommunication
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QualificationBachelor Degree